### Privacy Policy for Glitta LTD *
*Effective Date: 12/09/2024** --- ####
1. Introduction Welcome to Glitta LTD ("Glitta", "we", "our", "us"). We are a product discovery platform headquartered in Buea, Cameroon, that allows users to discover, shop, and have products delivered to their homes by third-party partners. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, available in Buea, Douala, and Yaoundé. --- ####
2. Information We Collect - **Personal Information:** We collect personal details such as your name, email address, phone number, and delivery address when you register or make a purchase. - **Payment Information:** Payment details are collected to process transactions. We do not store your credit card information; payment is securely processed by third-party providers. - **Usage Data:** We collect data such as your IP address, browser type, and usage activity to better understand how our platform is being used. - **Transaction Data:** Information related to your purchases, including product details and transaction history, is recorded. --- ####
3. How We Use Your Information - **To Process Transactions:** We use your personal and payment information to fulfill your orders and deliver the products. - **To Improve Our Services:** Usage data is analyzed to improve our platform and enhance user experience. - **To Communicate with You:** We may use your contact details to send you updates, respond to your inquiries, and provide customer support. - **To Comply with Legal Obligations:** We may disclose information to meet legal requirements or protect our rights. --- ####
4. How We Share Your Information - **Third-Party Delivery Partners:** We share necessary delivery details with our third-party partners to fulfill your orders. - **Service Providers:** Information may be shared with service providers who help us operate our platform, process payments, or perform other necessary functions. - **Legal Requirements:** We may disclose your information if required by law or in response to valid legal processes. --- ####
5. Data Security We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security. --- ####
6. Your Rights - **Access and Update:** You can view and update your personal information through your account settings on our platform. - **Opt-Out:** You can opt out of receiving promotional communications by following the instructions in the emails or contacting us directly. - **Deletion:** You may request the deletion of your personal data and account, subject to legal and contractual obligations. --- ####
7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our platform with an updated effective date. Continued use of the platform after changes have been made implies acceptance of the updated policy. --- ####
8. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at: **Glitta LTD** Malingo Junction, Buea, Cameroon **WhatsApp/Phone:** +237 661748851 **Email:** support@glitta.com.cm (for support), info@glitta.com.cm (for general inquiries)